XploreDigi

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Privacy Policy

At XploreDigi, your privacy is our priority. We are committed to respecting and safeguarding your personal data in accordance with the Information Technology Act, 2000, applicable data protection laws in India, and the guidelines laid out by Razorpay for merchants. This Privacy Policy describes how your personal information is collected, used, stored, and protected when you interact with our website or purchase digital products from us.

1. Information We Collect

We collect only the minimum necessary information to deliver a smooth, secure, and personalized experience:

  • Billing Details (provided during checkout and passed securely through Razorpay)
  • Full Name
  • Email Addresse
  • Mobile Number

    • All information is collected only when voluntarily submitted by the user, typically during the checkout/payment process.

    We do not collect any sensitive personal data such as Aadhaar numbers, financial details, or passwords etc..

    2. Purpose of Data Collection

  • We collect your information solely for the following lawful and legitimate purposes:
  • To verify your identity and prevent fraudulent transactions
  • To facilitate secure payment processing via our payment gateway provider, Razorpay
  • To deliver the purchased digital products to your registered email or download portal
  • To provide customer support and respond to your queries
  • To maintain internal records for compliance with Indian tax and commerce regulations
  • We do not use your information for unsolicited marketing or advertising purposes unless you explicitly opt-in

    • 3. Data Sharing and Disclosure

  • We do not sell, rent, trade, or share your personal data with any third-party companies or individuals, except in the following scenarios:
  • Payment Processing: Your payment-related data is securely transmitted to Razorpay, our trusted payment gateway partner. Razorpay follows PCI-DSS standards and is fully compliant with RBI regulations.
  • Legal Obligations: We may disclose your personal data if required to do so by law, government request, or a valid court order in the jurisdiction of Telangana or Andhra Pradesh.

    • 4. Data Security and Retention

    We are committed to keeping your data safe and secure. The following measures are taken:

  • All data is transmitted over SSL-secured (HTTPS) connections.
  • We implement firewall protection, secure access controls, and encryption practices for storage.
  • Razorpay handles all payment credentials and card information — we do not store these directly.
  • We retain user data only as long as needed for the purpose it was collected or as required by applicable Indian data retention laws, after which it is safely deleted or anonymized.

    • 5. Your Rights as a User

    As a resident of India, you have the right to:

  • Access or request a copy of the data we hold about you
  • Correct or update inaccurate personal data
  • Withdraw your consent for future communications
  • Request deletion of your information after verifying identity (subject to legal retention exceptions)
  • To exercise any of these rights, contact us via the support email provided below.

    • 6. Cookies and Tracking

    We do not use cookies or trackers to monitor your behavior across the web. Any session information is temporary and used only to complete your purchase and provide downloads.

    7. Children's Privacy

    Xplore is intended for use by individuals above 13 years of age. Purchases made by minors should be supervised and authorized by a parent or guardian. We do not knowingly collect personal data from children.

    8. External Links and Third Parties

    Our website may contain links to third-party sites (e.g., Razorpay, email delivery). We are not responsible for the privacy policies or content of these external websites.

    9. Changes to this Privacy Policy

    We may periodically update this Privacy Policy to reflect changes in legal requirements, technology, or business practices. You will be notified of any significant changes via this page. We encourage users to review this policy regularly.

    By continuing to use our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

    If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact:

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    • 📍 Operating from Telangana, India

    Last Updated: 27 oct 2025

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